Be well, be safe, enjoy the coast!
At Beach House Hotel Hermosa Beach the comfort, safety and well-being of our guests and associates has always been our highest priority. We will continue to offer the same high level of service for those who do choose to visit us over the upcoming months and are making sure we are taking the utmost care of you- our guests. In response to changing marketplace conditions, Beach House Hotel Hermosa Beach is committed to ensuring that our customers experience flexibility during these challenging times.
Our Cancellation Policy:
At this time we are implementing the following policies:
- For guests with existing reservations for any future arrival date we will allow full changes or cancellation without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by March 31, 2020. Please note that any changes to existing reservations will be subject to availability and any rate differences.
- For guests making new reservations for any future arrival date between today and March 31, 2020, we will allow the reservation to be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. Please note that changes to the reservation will be subject to availability and any rate differences.
- Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider for information on their cancellation and change policies.
Our Commitment to Cleanliness:
We are closely monitoring the Centers for Disease Control and Prevention and World Health Organization’s statements regarding the novel coronavirus (COVID-19) cases and are following guidelines from these agencies and orders from our local health departments.
We take standards for hygiene and cleanliness very seriously and have taken steps to ensure the safety of our guests and associates. On a daily basis Beach House Hotel Hermosa Beach ensures that they meet the latest guidance on hygiene and cleaning. Our health and safety measures are designed to address a broad spectrum of viruses, including COVID-19, and include everything from hand washing hygiene and cleaning product specifications to guest room and common area cleaning procedures. Per Government health recommendations, all hotel guests must utilize face coverings for the safety of others when in elevators, the lobby and other public areas. In addition, Beach House guests are asked to maintain proper social distancing while on property for the safety of all guests.